Orders & Shipping
When will my order ship?
Orders typically ship within 10-14 business days.
You'll receive a confirmation email with tracking once your order is on the way.
Do you ship internationally?
Yes! We offer international shipping to most countries. Please note that international customers are responsible for any customs fees or import taxes.
How can I track my order?
Once your order ships, you'll get an email with tracking info.
Product & Sizing
How do I know what size to order?
Each product page includes a size guide. We recommend measuring your favorite item at home and comparing it for the best fit.
Are the products limited edition?
Some drops are limited and won’t be restocked—so if you love something, grab it before it’s gone!
Do you offer discount codes?
Occasionally! Be sure to follow Vani & sign up at the bottom of this page to receive exclusive discounts on future drops and limited edition items!
Returns & Exchanges
What’s your return policy?
We accept returns for unworn, unwashed items within 14 days of delivery. Limited edition or final sale items are not eligible for return.
My item arrived damaged—what do I do?
We’re sorry about that! Please email us a photo of the damage and your order number within 7 days of receiving your item, and we’ll make it right.
Can I exchange my item for a different size?
Depending on the item and when you request an exchange, we may be able to help! Please refer to the product page of the item(s) ordered for what can be exchanged.
Reach Out
We'd love to hear from you! If your question or concern was not addressed in the FAQ above, please email us using the form below: